Sales policy

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SALES POLICY 

Effective Date: December 25, 2025

Expiration Date: December 25, 2026

Welcome to Plansuri! We are committed to providing high-quality pet accessories and toys with a seamless shopping experience. This Sales Policy outlines the terms and conditions of purchasing products from our store.


1. PRODUCT AVAILABILITY

  • All products listed are subject to availability.

  • In the event an item is out of stock after your order is placed, we will notify you promptly and offer an alternative or refund.


2. PRICING

  • All prices are listed in USD and include applicable taxes unless otherwise stated.

  • Zenpariz reserves the right to change product prices at any time without prior notice, but pricing at the time of purchase will be honored.


3. ORDER CONFIRMATION

  • Once your order is placed, you will receive an email confirmation with your order details.

  • Orders are not considered final until payment is received and processed.


4. SHIPPING & DELIVERY

  • We ship worldwide using trusted carriers.

  • Delivery times vary depending on location and shipping method chosen at checkout.

  • Shipping costs are calculated at checkout and added to your total.

More details are available in our Shipping Policy.


5. CANCELLATIONS

  • Orders can be cancelled within 6 hours of placement by contacting our support team.

  • After this window, the order may already be in processing or shipped, and cancellation may not be possible.


6. RETURNS & REFUNDS

  • For full details, please refer to our Refund & Returns Policy (link example).

  • Return requests must be made within 14 days of delivery.


7. PROMOTIONS & DISCOUNTS

  • Promotional offers are valid only during the promotional period.

  • Discount codes must be applied at checkout and cannot be retroactively applied.

  • Offers cannot be combined unless explicitly stated.


8. CUSTOMER SUPPORT

If you have any questions or concerns regarding your order, contact us:

📞 Phone: +1 (800) 123-4567
📧 Email: support@hodlsmart.click
📍 Address: 145 Pet Street, Los Angeles, CA 90015, USA
🌐 Website: https://hodlsmart.click

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